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polara

PSA, a Monaco Superpro at a GC near me UPDATE

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Well there is an additional story. First time poster here.......I was the one that originally bought this from the Manhattan store after I saw it drop close to $1500 and supposedly in Excellent condition and with a case and had it shipped to the Marietta, GA store. Got there and first thing was no case. Then I took the guitar out and was appalled as was the store clerk and other workers in the store. It was clearly not even close to Excellent condition. I wouldn't say I was pissed off as they are claiming. I just didn't want it. They asked what I would pay and I told them maybe $1100. Didn't accept and not really sure if it was worth that since I do not have the ability to repair myself like Polara. Refunded the money. When I went back on the site I saw they were still saying Excellent condition, which is very dishonest. I will be very wary of GC and their ratings system from now on. 

After a long time of not being serious about playing I've gotten back into it and discovered Hamers and they are absolutely incredible guitars for the price. I already had an excellent condition SuperPro so I'm good there but wanted a backup. Looking forward to being a contributor to the board

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Welcome, @340music!  Thanks for chiming in to round out the tale, and good on you for holding GC to its standard.  Keep your eyes open and you'll find a nice Hamer or three to take home.

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1 hour ago, mrjamiam said:

for holding GC to its standard.

What standard??

 

ps Welcome 340music!

Edited by killerteddybear
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Welcome to the HFC!

 

Gabe 😀

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Ha!  I had nearly an identical experience during the holidays last year with a local GC while trying to by a pair of used M-Audio BX8 D-2's.  Both pairs were rated "Excellent" by their highly trained, 16 year old gumsmacker rating squad.  Both pairs of speakers came from different out of state stores and were rated by those stores as "Excellent".  Both pairs were shipped directly to my home.  Both pairs were unbelievably thrashed and beat to shit.  One speaker cone had separated from the foam edge about a third of the way around the speaker one pair had the veneer melted on one side on both speakers with a hole in one cone.  How do you miss that sort of stuff, GFG?!?

These were less than two weeks apart.   Same deal during both returns:  local GC employees shocked and horrified at the terrible rating assessment from their out of state GC brethren.    Then the exact same shocked and horrified, slapdicks promptly relisted BOTH pairs in the same store as "excellent" -  so they just screwed someone else (X2)!   Un-F*cking-Believable.  

NOTE ! ! ! :  Keep screen shots of every item listing you purchase showing THEIR slapdick rating BEFORE you purchase it.  GC nukes that auction page once you actually buy it and they claim to not be able to see how it was rated once you've bought it.  No joke.  I kept screen shots of EVERYTHING including them being relisted by our local store as "Excellent".  I also kept good photos of the damage on both pairs.

GREAT ENDING:  GC customer service was excellent on their end.  I sent them photos and screen shots of everything and explained the timeline.   A supervisor in their CS immediately jumped in and sent me a brand new pair of M-Audio BX8  D3's for the same price and paid the shipping.

I was polite but firm and kept documentation on everything.

Polara is a jam-up guy.    I'm glad this Monaco found an awesome HFC home for a decent price. 

 

Edited by Boomerang~Junkie
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15 hours ago, 340music said:

After a long time of not being serious about playing I've gotten back into it and discovered Hamers and they are absolutely incredible guitars .

Fixed that for you :) 

Thanks for adding to the story. I really don’t know if anyone but me said “pissed off” over two days of negotiating (though I was). Cliff, the manager, said the guitar had been passed around to “three or four stores” so I’m assuming three or four people are now more skeptical about GCs condition ratings. 

Funny we both figured $1100 was fair. Once I got over the bad experience of my first trip to GC, I realized objectively that the little dings were just character and you have to angle the guitar to notice them. And an inch long repair of clear coat isn’t hard to fix: fine sandpaper, spray, dry, wet sand, repeat a couple times, buff. I wouldn’t feel confident doing that on the top of a Huber, but around the strap button? That’s the guitar equivalent of anal bleaching: if you’re examining there, you forgot why you’re playing. 

Welcome to the HFC

Edited by polara
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On 9/9/2019 at 5:56 AM, polara said:

 That’s the guitar equivalent of anal bleaching: if you’re examining there, you forgot why you’re playing.

I'm dieing after that comment. 😂

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