Hardrockracer Posted March 24, 2020 Share Posted March 24, 2020 As annoying as this might be, a luthier friend always had this to say on such things: "we got glue". Link to comment Share on other sites More sharing options...
scottcald Posted March 24, 2020 Share Posted March 24, 2020 Wow, that is a bummer. Link to comment Share on other sites More sharing options...
svl Posted March 24, 2020 Share Posted March 24, 2020 1 hour ago, crunchee said: Were the strings at full tension when the seller packed it? My thoughts exactly. Get a partial refund from the seller, send it to Murkat and it'll be better than it originally was. Link to comment Share on other sites More sharing options...
kizanski Posted March 24, 2020 Share Posted March 24, 2020 1 hour ago, crunchee said: Were the strings at full tension when the seller packed it? Hamer always shipped their guitars tuned to pitch. Of course, they were usually in the correct guitar case, but they were never detuned. Link to comment Share on other sites More sharing options...
Carl.B Posted March 24, 2020 Share Posted March 24, 2020 Don't know if you are in any dealings with seller about getting a refund and returning the guitar, but if you are send it back in 2 shipments. 😋 Link to comment Share on other sites More sharing options...
jginsj Posted March 24, 2020 Author Share Posted March 24, 2020 Seller is being totally cool about it. He's actually in the business and says out of probably 250 guitars he's shipped, this is only the second incident, and both times with USPS. The strings were not at full tension, but there was some tension, they weren't flopping around but they weren't tight either. He's got a claim in with USPS, we shall see how it goes... Link to comment Share on other sites More sharing options...
Rockola Posted March 24, 2020 Share Posted March 24, 2020 =/ Going to get my Gretsch back to JeffR. I closed the case in disgust. I think it was killed by the label being up-sidedown. That, and the clown driver. Link to comment Share on other sites More sharing options...
geoff_hartwell Posted March 24, 2020 Share Posted March 24, 2020 2 hours ago, jginsj said: Seller is being totally cool about it. He's actually in the business and says out of probably 250 guitars he's shipped, this is only the second incident, and both times with USPS. The strings were not at full tension, but there was some tension, they weren't flopping around but they weren't tight either. He's got a claim in with USPS, we shall see how it goes... That’s really good to hear! Be Excellent To Each Other 🤘 Link to comment Share on other sites More sharing options...
jginsj Posted March 24, 2020 Author Share Posted March 24, 2020 12 minutes ago, geoff_hartwell said: That’s really good to hear! Be Excellent To Each Other 🤘 He's actually a very cool guy, and he's the guy doing my custom build as we speak. I originally found out about him because he was selling this TLE, and then I found out he made custom guitars. He's promised that he'll make it right no matter what the outcome is with USPS. I'm just bummed because TLE's don't pop up all that often and they are my number one favorite guitar in the whole world...it's heartbreaking to see any of them suffer such tragedy, whether it's mine or anyone else's. Link to comment Share on other sites More sharing options...
polara Posted March 25, 2020 Share Posted March 25, 2020 Guitars I've gotten straight from makers have been shipped tuned to pitch, and I'm guessing they have some experience in shipping and track breakage. I imagine the box was dropped bang straight onto one end or the other from a pretty good height. Shit happens. Maybe after USPS finishes, you can get it re-set. Like Murkat said, that's so clean you could get it fixed so it looked and played like new. Might end up as a good NGD! Link to comment Share on other sites More sharing options...
JGale Posted March 25, 2020 Share Posted March 25, 2020 Glue and biscuits! Call Greggles. Link to comment Share on other sites More sharing options...
Carl.B Posted March 25, 2020 Share Posted March 25, 2020 20 hours ago, jginsj said: Seller is being totally cool about it. He's actually in the business and says out of probably 250 guitars he's shipped, this is only the second incident, and both times with USPS. The strings were not at full tension, but there was some tension, they weren't flopping around but they weren't tight either. He's got a claim in with USPS, we shall see how it goes... That is at least some good new's. Good luck to you. Link to comment Share on other sites More sharing options...
iownit4 Posted June 17, 2020 Share Posted June 17, 2020 Sometimes I think shipping a guitar in a quality gigbag with tons of packing foam or bubble wrap is safer than a hard case. Just a thought ... on another note I bought a Gibson bfg les paul about 10 yrs ago . It arrived with a headstock break in hard case. Made a claim with ups . Got full paid price from insurance claim and was able to keep the guitar which I had repaired. It was a good gigging guitar . I ended up trading for something elese.. Rob Link to comment Share on other sites More sharing options...
Drew816 Posted June 18, 2020 Share Posted June 18, 2020 Refund and off to Murkat, I agree. That totally sucks but it's a neck separation and not a headstock snap. If all else is well that's what I would do... Bummer but still salvageable, save the Hamers!!! Link to comment Share on other sites More sharing options...
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