Anyone have any experience with this? What should I do? I need advice.
Unfortunately, I have had a good deal of experience with this very situation.
At my last job, one of my responsibilities was keeping track of our inventory of PCs in the facilities I managed.
The desktops were easy enough to watch, but the laptops would sometimes get stolen at show site (it was a trade show company) or the occasional car break in.
One particular laptop was stolen from the Baltimore Convention Center.
The user to whom the laptop was assigned, upon discovering the theft, called me and asked me what to do.
I said to call the Police and report it, so that we can get a theft report (that's what you would do if it was YOURS, wouldn't you?).
I get the report and I wait.
DELL allows techs in my position to order service and parts online, since the machines are on lease and we had paid for a higher level of service. As you would expect, with each occurrence there is, of course, a record.
So, one day, I receive a report for some parts having been ordered for this very laptop.
Now I have the name and address of the person currently in possession of the laptop.
I call Baltimore PD. The tell me that I need to call the local PD for that person's address.
I call THAT PD, a Detective listens to my story, and says he will get on the case.
After 1,000 phone calls to him, he tells me that this guy got the laptop from ebay, so he's an innocent party.
I tell him that I don't care who's innocent and who's guilty. I just want our property back.
It didn't matter that the current "owner" had the contact info for the guy he bought it from (likely the thief), or that I had a bill of sale stating that we owned it.
At one point he had asked how could I prove that we didn't sell it the laptop, playing Devil's Advocate.
I told him that they are leased assets, and if we don't return them, we get to buy them. Selling the laptops would be pretty costly.
Anyway, it seems that having the name and address of criminals isn't enough anymore, and the receipt of stolen property is no longer a crime.
Sorry Ted. That probably wasn't the "experience with this" that you were hoping for, but that's the way it is.