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Working email for Hipshot


marc61

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Posted

This is a specific person in customer service I've communicated with regarding an online order

jason@hipshotproducts.com

Posted

That's interesting because that's the email address it keeps kicking back to me.I'll try going "direct" and see if it works

Posted

I recently installed a couple of different Hipshot products (guitar and bass).  I had an issue with the size of the tuner holes vs. the bushing for my P-Bass.  I emailed them twice using the "Support" window on their web site with absolutely no response. 

I finally figured out a fix on my own, but in researching the issue online I read tons of posts lauding their customer service (especially on TalkBass) but the key to each of these experiences seemed to have been to call them.  800-262-5630

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