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Posted

Did some bidness online yesterday (this is intentionally nebulous; I'm not naming names). Within about two hours after the transaction was done, I received two phone calls almost back-to-back on my office phone; same recorded message on both calls inquiring about use of the credit card with which I paid for this order. I rarely use the credit card that was involved in this transaction.

The recording correctly stated the last four digits of the credit card and my name, and gave a phone number for me to call, which I did not do, and will not do.

In my opinion, this is borderline Orwellian, and it's happened at least once before but nothing ever came of it (different business with which I interacted). Can anyone explain this, and should I send a "don't-pass-along-my-information" backup note to the retailer? Obviously, it appears to be a scam but one wonders if the business knows about it.

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Posted

I would directly call the issuer of the credit card and discuss it with them.  I have legit texts related to purchases using a credit card but I always directly call them rather than calling back or responding to the texts.

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Posted
5 hours ago, mathman said:

I would directly call the issuer of the credit card and discuss it with them.  I have legit texts related to purchases using a credit card but I always directly call them rather than calling back or responding to the texts.

Definitely this.  One of my card issuers holds up transactions sometimes.  Once I confirm, it goes through.  But it's good training to call a known number, as in from the back of your card, and hopefully never call a number someone leaves, or just return the call.

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Posted

If it's a card you don't use much, it might just be the bank/card issuer checking to ensure that it is indeed you and not some fraudster.  Phone calls are not as common as text alerts, but it depends upon your preferred method of communication that you set up with the card issuer.

This isn't likely coming from the retailer.

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Posted
2 hours ago, Dave Scepter said:

Pffft... Just call the number, It's not every day you get to speak to a Nigerian Prince 

Seriously!  Those Billions aren't going to just give themselves away!!

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