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Outlook/Server E-mail Problem


elduave

Question

Posted

Trying to set up Outlook Express as my e-mail software on a PC. Getting this error message on outgoing attempts:

The connection to the server has failed. Account: 'pop.secureserver.net', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Tried the godaddy help but not seeing it. Any thoughts on solutions?

Thanks!

9 answers to this question

Recommended Posts

Posted

Did you put in the password your server needs? You only need to do it once...

Did that on set-up and it also prompted me once, so I did again.

Posted

This is way beyond my league, but maybe in the set up, set it for "use secure connection" which will change the port numbers . . .

Posted

I'm not an Outlook user, but the account name looks wrong to me. "pop" is generally the name of the server to get your incoming mail from.

Seeing this: Account: 'pop.secureserver.net'

makes me think you have your incoming pop server as your account name. Should be able to change that somewhere.

Posted

Hard to say, but your ISP might be filtering you outgoing email (this is assuming that incoming mail works fine and only outgoing mail is failing). See if your email provider has an alternative port you can use.

-Austin

Posted

Trying to set up Outlook Express as my e-mail software on a PC. Getting this error message on outgoing attempts:

The connection to the server has failed. Account: 'pop.secureserver.net', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Tried the godaddy help but not seeing it. Any thoughts on solutions?

Thanks!

It's probably the port. Outgoing port is 995 for secure and and they may be using a different port for sending. 25, 465 or 587.

Posted

Got it. Thanks all. Was a combination of port and authentification stuff.

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