I Am Not Having a Good Week with Selling Sites

[Dutchman]

I already got robbed by ebay. Now Reverb just charged me $34.00 extra on a guitar I shipped thru them. It was weighed and measure at the UPS drop off. Now they say it was heavier than stated weight. And my account was charged $34.00. I asked for proof! Pictures the whole deal. I did not weigh or measure it,UPS did. Then I gave that info to Reverb for the shipping label. Seems these selling sites are getting creative at petty thievery. Not court battle screw you over. Barely at worth raising hell about money. I don't care I'm questioning the whole thing. If they can't come up with proof, then I know they're stealing. 2 different major sites and over $80.00 lost. 

What ever happened to integrity?? Honesty?

Edited 10 hours ago by Dutchman

[Steve Haynie]

In another thread it was recommended to add to the box dimensions.  My eBay postage estimates are based on the possibility of errors on dimensions and weight.  With the US Postal Service it usually does not make a difference in price on smaller boxes.  

We all might need to add imaginary weight to the packages we ship.  

[hamerhead]

2 hours ago, Dutchman said:

....What ever happened to integrity?? Honesty?

That is a funny and sad question.

[murkat]

Manually add at least an inch and two lbs. to each ups or fedex.

[WiskiTangoFoxtrot]

Do you have the printout from UPS to send Reverb?  It’s not overly hard to get a reply from Reverb. 
 

whenever I encounter any company who does intentionally creative fund raising or manipulative tactics I’ll never step foot on their turf again until there’s been an actual change in management because people who have to be kind by force aren’t worth doing business with at all. 

Edited 5 hours ago by WiskiTangoFoxtrot

[WiskiTangoFoxtrot]

37 minutes ago, murkat said:

Manually add at least an inch and two lbs. to each ups or fedex.

Why?  If the package isn’t incorrect then you’re overdoing it…just because?  

[hamerhead]

8 minutes ago, WiskiTangoFoxtrot said:

Why?  If the package isn’t incorrect then you’re overdoing it…just because?  

All tape measures are different, so an inch in this case isn't much. And it would appear their scales are calibrated by a butcher.

[crunchee]

7 hours ago, Dutchman said:

I already got robbed by ebay. Now Reverb just charged me $34.00 extra on a guitar I shipped thru them. It was weighed and measure at the UPS drop off. Now they say it was heavier than stated weight. And my account was charged $34.00. I asked for proof! Pictures the whole deal. I did not weigh or measure it,UPS did. Then I gave that info to Reverb for the shipping label. Seems these selling sites are getting creative at petty thievery. Not court battle screw you over. Barely at worth raising hell about money. I don't care I'm questioning the whole thing. If they can't come up with proof, then I know they're stealing. 2 different major sites and over $80.00 lost. 

What ever happened to integrity?? Honesty?

I get the feeling that's another one of the reasons why business in general is going to AI...not only does it give businesses 'plausible deniability', it also kills off any level of responsibility or culpability.  

[Dave Scepter]

2 hours ago, crunchee said:

I get the feeling that's another one of the reasons why business in general is going to AI...not only does it give businesses 'plausible deniability', it also kills off any level of responsibility or culpability.  

But that only works for us short amount of time... Nature finds a way

[alantig]

4 hours ago, WiskiTangoFoxtrot said:

Why?  If the package isn’t incorrect then you’re overdoing it…just because?  

In another thread (maybe even another forum), someone stated that if your box gets distorted during shipping  - say something heavier gets put on it and the end flattens and pushes the end flap out in a V-shape.  If they measure it at that point, they will take the longer measurement and boom, upcharge.