Never a problem on eBay. However, with only 114 transactions since 1998, it’s not like I’m a heavy user or anything. A Metallica songbook I sold disappeared in the mail. I offered the buyer a refund but he said not to worry about it
Had only a coupla bumps in the Reverb road. Dude wanted a Marshall sound from Suhr Badger head that he purchased from my shop. He returned it. It re-sold within days.
Bought a beauty, 2000 LP Std Premium Plus from a well-known, Twin Cities dealer on Reverb. Took a bad hit in transit and arrived with a large divot in the back of the neck. The shop was great and paid for the return shipping and a full refund.